Digital Download
Thank you for your purchase!
Important Information About Digital Download Processing
In some cases, it may take a little extra time—sometimes a couple of hours—for the payment gateway to process your transaction. These delays are beyond our control and can vary depending on the payment method or provider.
Once the payment is successfully processed, Shopify will automatically generate and email the download link for your digital file. We kindly ask for your patience and understanding during this time.
If you do not receive your download link within a reasonable time, please don’t hesitate to contact our support team at support@thesoulbee.com, and we’ll be happy to assist you.
Thank you for your patience and support!